Milagro

Customer Data Platforms (CDPs) are revolutionizing the way restaurants engage with their customers. In this podcast, Kendall Ware, with extensive experience in leading global brands like Cinnabon and Carvel, discusses the significance of CDPs. While CDPs have been around in other industries, their adoption in restaurants is relatively new. Kendall sheds light on their importance, emphasizing the need for a comprehensive solution that integrates all customer data seamlessly. From transactional data to customer preferences, CDPs offer a unified source of truth. Kendall also addresses challenges in implementation and monetization, highlighting the transformative potential of CDPs in restaurant operations.  

Join the discussion with Kendall Ware, former Cinnabon President, as he shares insights on AI's swift integration in the restaurant industry. From automating hiring processes to revolutionizing guest feedback, discover how AI is reshaping operations, enhancing customer experiences, and driving competitive advantage. Learn why embracing technology is no longer an option but a necessity for restaurant owners and operators aiming to stay ahead in today's dynamic market. Dive into real-world examples and practical strategies for leveraging AI to streamline workflows, optimize sales, and unlock new opportunities for growth. Don't miss this enlightening conversation on navigating the AI revolution and positioning your business for success in the ever-evolving restaurant landscape. 

The restaurant industry is evolving with technology and customer interactions. There's a renewed interest in restaurant waitlist software as many establishments are using it to efficiently manage their waitlists. New online tools are making this possible and significantly enhancing the customer experience. In this article, we'll look at some of the top waitlist software options for 2024. Curious about restaurant waitlist apps and their significance? Let’s explore. Read complete blog  Best Restaurant Waitlist Apps

The capacity to keep up with the natural evolution of consumer habits and tastes is an important aspect of running a successful restaurant business. That’s why successful restaurateurs understand the need of investing in new technologies that can provide streamlined solutions that keep their customers engaged while also increasing earnings. With the onset of the  COVID-19  pandemic in 2020, many restaurants were forced to fast-track their plans for technology upgrades. The necessity to increase online ordering capabilities and delivery/pick-up options became vital as many restaurants were compelled to close their dining rooms immediately. Tech companies, on the other hand, were also rushed to meet this need and expand their offerings—with investors pouring millions of dollars into them. Milagro has been laser-focused on technologies that can assist their restaurant clients to get through the pandemic and prepare for what comes next for well over a year. Cloud-based POS Syst